Course Description

Galileo, now operating as part of the Travelport+ platform, is one of the world's major Global Distribution Systems with strong market presence across the UK, Middle East, Africa, and Asia Pacific. If you are building a career in travel and your agency or employer uses Galileo, this course is your complete starting point. You will learn the system from the ground up — searches, bookings, pricing, and ticketing — using real GDS commands and formats used every day in travel agencies around the world. A practical, career ready course for anyone entering the travel and ticketing industry.

What You'll Learn?
  • Modules
    Module 1: Galileo Platform Overview & Navigation

    Introduction to Travelport+ (Galileo), market overview, command interface, sign in/sign out, SINE, and basic navigation.

    Module 2: Flight Search & Availability

    Flight search using A command, reading availability screens, booking classes, seat selling (SS), waitlist, schedules, and route comparison.

    Module 3: PNR Creation & Management

    Creating PNRs with mandatory elements, passenger name formats, contacts, remarks, OSI messages, managing segments, and saving with E command.

    Module 4: Fare Pricing & Rules

    Fare display and pricing (FQ), lowest fare application, fare rules, surcharges (YQ/YR), and storing fare quotes.

    Module 5: Ticketing & Post Booking Services

    Ticket issuance, e-ticket basics, seat assignments, SSR requests, refunds, voids, reissues, and queue handling.

    Module 6: Agency Workflow & Practical Training

    Managing multiple PNRs, BSP basics, reports, troubleshooting errors, Travelport+ features, and complete booking practice.

Frequently Asked Questions

Galileo Travelport GDS training teaches learners how to search flight availability, create and modify Passenger Name Records, issue airline tickets, process cancellations, manage rebookings, calculate fares, and handle travel reservations using the Galileo reservation system. These practical skills are widely used by travel agencies, airlines, and corporate travel management companies. World Visa Academy provides industry focused training that helps learners understand real booking workflows and develop the operational knowledge required to work confidently in the travel and aviation sector.

Galileo, part of the Travelport platform, is one of the leading Global Distribution Systems used worldwide for airline reservations and travel management. It connects travel professionals with airline schedules, fares, seat availability, and booking tools in real time. Professionals who understand Galileo can efficiently manage customer travel requirements and provide faster reservation services. Learning Galileo GDS gives candidates a competitive advantage when applying for jobs in travel agencies, airlines, tour operations, and corporate travel departments.

Travel consultants who understand Galileo can independently handle flight bookings, itinerary modifications, ticket issuance, fare comparisons, and customer reservation requests. This reduces dependency on external support and improves service quality for clients. World Visa Academy helps learners develop practical Galileo reservation skills that can increase productivity and enhance customer satisfaction. For travel agencies, having trained staff with Galileo expertise can improve operational efficiency and support business growth in the competitive travel industry.

Professionals with Galileo GDS knowledge can pursue careers as Air Ticketing Executives, Reservation Agents, Travel Consultants, Tour Coordinators, Airline Customer Service Representatives, Corporate Travel Executives, and Travel Operations Specialists. Since many travel organizations use GDS platforms for booking and reservation management, practical Galileo skills are highly valued across the aviation and tourism sector. These skills can also help individuals start independent travel service businesses or expand existing travel consultancy operations.

Galileo training typically covers flight availability searches, fare quotations, booking creation, PNR management, ticket issuance, revalidation procedures, cancellations, refunds, itinerary modifications, queue handling, and customer profile management. Learners gain hands on exposure to the reservation processes used daily by travel professionals around the world. World Visa Academy focuses on practical application and real industry scenarios, helping learners build confidence in handling airline reservation systems and preparing them for operational roles within the travel and aviation industry.

Course Curriculum

1 Topics | 0 Lectures | 1 Resources

Content

  • Content
    • 100% Live Interactive Training Sessions
    •  System-specific study material (Galileo/Travelport+ GDS Air Ticketing)
    •  Travelport Smart point, Booking File & fare checklists
    •  Availability, pricing, ticketing & queue templates
    •  Real booking and error case discussions 
    • World Visa Academy Certification 
    • Post-course case guidance
    •  Membership in World Visa Academy professional update community

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