Galileo (Travelport+) GDS Air Ticketing Training

Course Description

Galileo, now operating as part of the Travelport+ platform, is one of the world's major Global Distribution Systems with strong market presence across the UK, Middle East, Africa, and Asia Pacific. If you are building a career in travel and your agency or employer uses Galileo, this course is your complete starting point. You will learn the system from the ground up — searches, bookings, pricing, and ticketing — using real GDS commands and formats used every day in travel agencies around the world. A practical, career ready course for anyone entering the travel and ticketing industry.

What You'll Learn?

• Modules
  Module 1: Galileo Platform Overview & Navigation
  
  Introduction to Travelport+ (Galileo), market overview, command interface, sign in/sign out, SINE, and basic navigation.
  
  Module 2: Flight Search & Availability
  
  Flight search using A command, reading availability screens, booking classes, seat selling (SS), waitlist, schedules, and route comparison.
  
  Module 3: PNR Creation & Management
  
  Creating PNRs with mandatory elements, passenger name formats, contacts, remarks, OSI messages, managing segments, and saving with E command.
  
  Module 4: Fare Pricing & Rules
  
  Fare display and pricing (FQ), lowest fare application, fare rules, surcharges (YQ/YR), and storing fare quotes.
  
  Module 5: Ticketing & Post Booking Services
  
  Ticket issuance, e-ticket basics, seat assignments, SSR requests, refunds, voids, reissues, and queue handling.
  
  Module 6: Agency Workflow & Practical Training
  
  Managing multiple PNRs, BSP basics, reports, troubleshooting errors, Travelport+ features, and complete booking practice.