Galileo (Travelport+) GDS Air Ticketing Training

Course Description

World Visa Academy is designed for travel agents, ticketing executives, and aspiring professionals who want expert-level mastery of Galileo (Travelport+) GDS for air ticketing and reservations. The program focuses on Travelport Smartpoint interface (graphical + cryptic), sign-on/sign-off, encoding/decoding, availability searches, Booking File (BF)/PNR creation and management, fare quote and pricing (Power Pricing, E-Pricing), ticketing (e-ticketing, exchanges), queue handling, car/hotel integrations, and advanced features like GDS offers and manual exchanges. Training is delivered 100% through live interactive sessions with hands-on practice on real-time Galileo simulator. No recorded videos are provided. Participants receive structured study material, professional certification, post-course guidance, and access to the World Visa Academy.

What You'll Learn?

• Modules
  Module 1: Galileo System Basics
  Introduction to Galileo / Travelport+ GDS, sign-on and sign-off, Smart point interface, help commands, city and airline codes, basic formats, and system navigation.
  
  Module 2: Flight Search & Booking Creation
  Flight availability search, timetable check, selling flight segments, creating booking files (PNR), adding passenger details, phone and ticketing fields, and modifying bookings.
  
  Module 3: Fares, Pricing & Ticketing
  Fare display, itinerary pricing, fare rules, taxes, e-ticket issuance, ticket exchange, voids and refunds.
  
  Module 4: Advanced Operations & Problem Handling
  Queue management, special service requests (SSR), hotel/car bookings, booking modifications, troubleshooting errors, and handling complex booking cases.